GRCC Services

See below for more detail on the services that the GRCC provides, including:

Immediate Contact Services:

24-hour Emergency Call-out Service

Galway Gardai and the Accident and Emergency Department at U.C.H.G. hold an emergency telephone number for those who have been sexually assaulted and would like treatment at the Sexual Assault Treatment Unit, or SATU. This number is for emergencies only i.e. for sexual assault/rape that has just occurred. A counsellor is available at all times to call out and give emotional and practical support in the immediate aftermath of assault, and attend the SATU with the survivor.

If you believe you may have experienced a sexual assault in the last 72 hours, the emergency SATU number is 091 765751.

Medical Services and the Sexual Assault Treatment Unit (SATU)

GRCC had been campaigning for over ten years for a Sexual Assault Treatment Unit (SATU) to be opened in Galway, so we were delighted when it did open in August 2009.

Previously the SATU was Garda referral only but now clients can use the self-referral option for the medical aftercare service without having to report. The number for the SATU is 091 765751.

The centre will provide clients with information on medical issues and/or accompany them to GP’s for a check up (free of charge), which can be vital after a recent assault/rape. Clients will also receive emotional support and advocacy from a GRCC Support Worker whilst attending at the Unit.

Opening Hours for Helpline:
Monday – Friday 10a.m. to 1 p.m.

The helpline is often the first point of contact for survivors. Every caller is treated as an individual with respect and dignity and given the time and understanding they need to get the help and support they deserve. The helpline is staffed by counsellors at the Centre. After the first chat on the telephone,  the options are to continue telephone contact with the centre, or to come in for a face to face appointment.

Many clients are referred to us by their GPs, social workers or other professionals, most survivors however contact us themselves.

It is also there as a support service to on-going clients, supporters of survivors or anyone who might like to talk about issues relating to sexual violence or to find out more about our services.

The helpline number is 1800 355 355

Drop In Service

The drop in service supports people on a short term basis. The service operates during the usual opening hours. It will see people at very short notice, but to make sure someone is available please call to make an appointment first.

The number to call is 1800 355 355

Services for People Supporting Survivors

A disclosure of sexual violence or abuse from a close friend or family member can be quite a shock. You might want to help but you are not quite sure about the ‘right thing’ to do or say. We are here to talk this through with you. Also, if you are supporting a survivor on a long-term basis we are available to discuss difficult issues that might arise, sometimes over a number of sessions. To access this service please call the helpline on 1800 355 355.

Counselling services:

Counselling Services

The biggest part of our service is the provision of counselling for survivors of sexual violence and abuse.

The counselling service provides support for survivors, as well as a space to be listened to and an opportunity to examine feelings in relation to the traumatic experience of rape and sexual assault. We place a very high emphasis on confidentiality for all our counselling services.

All counsellors are fully trained psychotherapists with additional specialist training in the area of sexual violence, and the GRCC is an IACP  accredited organisation.

Since January 2009 GRCC is asking clients for a voluntary donation of up to 10 Euros per session of counselling.

For more information about counselling, click here.

Initial Appointment

Deciding to come to counselling or therapy for the first time is an important step, and often a difficult one. The GRCC is here to support any survivor who wants to reach out and connect with us.

The initial appointment is essentially the first face-to-face contact a survivor will have with the centre. Upon arriving at the Centre,  the survivor is met at the door by a counsellor/therapist who will take them in for a conversation about their needs. The purpose of this first appointment is to establish how the client is coping at this moment in time, and to establish their needs and wants in relation to our service. Counselling appointments take about an hour.

You will also be given a leaflet outlining what to expect as a client at GRCC, and the importance of confidentiality to the Centre.

Long Term Counselling

A large percentage of clients decide to attend the centre for long term counselling.

There is a waiting list for long term counselling which is in the region of four to six months. Although the centre offers some evening appointments, these are hard to come by. Waiting times will be shorter if you can make yourself available during day times.

Counselling appointments are usually weekly for an hour.

All our counsellors have specialised training in Rape Crisis Counselling accredited by the Rape Crisis Network Ireland (RCNI, www.rcni.ie). Furthermore, most of our counsellors are fully accredited by a major counselling body such as IACP or IAHIP.

Survivors Groups

GRCC run survivors groups on an irregular basis pending funding.

Our groups are designed to provide a supportive environment where survivors can share their stories. Groups are facilitated by GRCC counsellors.

After-care for Clients

After a client leaves counselling they are welcome to return to the Centre for further support or counselling in the future if the need arises. As after-care services we offer telephone support, or the use of the drop-in service.

Previous clients can also come back to counselling if they wish, which would involve coming in for an Initial appointment (see above) to assess their need for further counselling, as well as a possible waiting period.

Outreach, advocacy & other services:

Advocacy & Accompaniment to Services

In addition to counselling, clients often have a need for practical support for example in relation to reporting an assault or sexual abuse case to the Gardai or Social Work Department, or in relation to attending other agencies and services including Courts.

The centre will make contact with those agencies on your behalf if you wish and will make someone available to accompany you if at all possible. Statement taking can be arranged at the centre for our clients, if so desired.

Legal Clinic

Legal services related to sexual violence cases are provided voluntarily to GRCC’s existing clients by a firm of solicitors in Galway City acting in a voluntary capacity. This legal service is provided to guide the clients through their sexual violence-related cases, and provide them with advice on a voluntary basis in respect of the Court and criminal process and also any services which may be available to them. Further information is available through the Centre in respect of this legal clinic.

Education & Training Services

Please see the Training and Education page for those services. Training and Education


Connects the mind and body to combat negative thoughts and manage anxiety through acupressure, mindfulness, guided meditation, visualisation and breathing exercises, Tai Chi body movement which promotes serenity through gentle movement, and fingerholds for managing emotions.

Acupuncture Therapies (NADA)

(National Acupuncture Detoxification Association) is a form of ear acupuncture that involves inserting needles into specific points in the ear. Stimulating these points is thought to promote healing in other areas of the body, relieve stress, alleviate pain and promote sounder sleep.

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.